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Q: The machine stops printing for some time and then resumes printing

Q: The machine stops printing for some time and then resumes printing

A: Check the IP address state of the machine in the upper left corner of the software. If it is OFF, it means that the machine is disconnected from the computer. Please check the network  

Check whether the cable is properly connected and reconnect the machine and computer  

If the device is connected through a router, check whether the IP address of the device is occupied by another device  

Address set to a fixed free IP address and try printing again  

Replace the mainboard  

According to the above inspection is not resolved please contact Jindex customer service


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Tel:0755-86290881/5 to 8007、8009

Contacts:18923737801Click there to chat with me.

Fax:0755-86290884

Email:market@jindex.net

Address: Jindex Tech. Park, Block 7, Dawei 3rd Rd. Xinqiao Shajing Bao-An Dist., Shenzhen, PRC China

 

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